Updated September 25, 2025
Sometimes we hear local dumpster companies say, “I don’t want to work with a broker.”
Hometown Dumpster Rental isn’t a broker. We’re a marketplace designed to benefit your business. And the differences between a dumpster broker and us matter, especially when it comes to promoting your company, connecting you with customers, and growing your local reputation.
| Feature | Dumpster Broker | Hometown |
|---|---|---|
| Promotion | Hides your company name | Promotes your company name |
| Booking | Customer doesn't know who they're booking with | Customer knows they're booking with your company |
| Customer relationship | Wants to own the customer relationship and asks customers not to contact your company directly | Immediately connects the customer to your company |
| Online reputation | Attaches customer reviews to themselves, not your company | Collects customer reviews for your company |
Promotion
Many dumpster brokers operate behind the scenes, hiding your company name and promoting their own brand. At Hometown, we do the opposite. We put your company front and center, ensuring that every customer knows who they’re booking with, building your brand and visibility in your local market.
Booking
When customers book through a broker, the booking is handled under the broker’s name, not yours. With Hometown, the customer books directly with your company. Your company receives the credit, the recognition, and the opportunity to provide exceptional service from the very start.
Customer Relationship
Brokers often try to control the customer relationship, instructing clients not to call your business for additional services. Hometown takes a different approach. We connect customers directly to your company, facilitating new bookings while letting you build lasting relationships and repeat business on your terms.
Online Reputation
After a broker-arranged delivery, any customer feedback or reviews usually go to the broker, not your business. This means your excellent service benefits someone else’s online reputation. Hometown ensures your service earns the recognition it deserves. We collect and showcase reviews on your company, helping you grow your credibility and attract even more local customers.
If you haven't started as a service partner yet, there's no cost to get booked on Hometown. Get started today!